Privacy Policy
Privacy Policy
How we collect, use, and protect your information
Personal Information:
- Name, email, phone number
- Emergency contact details
- Medical information (fitness declarations)
- Payment information
- Profile photos and preferences
Usage Data:
- Expedition bookings and participation history
- Reviews and ratings
- Photos and content shared
- Device and browser information
- Process bookings and payments
- Communicate expedition details and updates
- Ensure safety during expeditions (emergency contacts)
- Improve our services and user experience
- Send relevant notifications and reminders
- Comply with legal obligations
We will NEVER sell your personal information to third parties.
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure database storage
- Access controls and authentication
- Regular security audits
- Staff training on data protection
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at: eightfoldcr8ation@gmail.com
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Booking records are kept for 7 years for legal and tax purposes.
We use cookies to improve user experience, remember preferences, and analyze usage. You can control cookies through your browser settings.
We may share limited data with trusted third-party providers for:
- Payment processing
- Email communications
- Analytics and improvement
These providers are contractually obligated to protect your data and use it only for specified purposes.
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If a parent/guardian believes we have collected data from a minor, please contact us immediately.
We may update this policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Continued use of our services constitutes acceptance of any changes.
Contact Us:
For privacy-related questions or concerns:
Email: eightfoldcr8ation@gmail.com
Phone: +233 245 77 2016
Last Updated: January 23, 2026
